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Privacy Policy


Understanding Your Health Record/Information

Each time you receive services from a physician, or other healthcare provider, a record of those services is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as a:

  • Means of communication among the many health professionals who contribute to your families care.
  • Legal document describing the services you received.
  • Means by which you or a third party payer can verify that services billed were actually provided.
  • A tool in educating heath professionals.
  • A source of information for public health officials charged with improving the health of the nation.
  • A source of data for service planning and budgeting.
  • A tool with which we can assess and continually work to improve the services and care of all families.
  • A tool with which we can assess and continually work to improve the services we render and the outcomes we support families to achieve.

Understanding your records and how your information is used helps you to:

  • Ensure its accuracy.
  • Better understand who, what, when, where and why others may access your health information.
  • Make more informed decisions when authorizing disclosure to others.

Your Health Information Rights:

Although your health record is the physical property of the healthcare practitioner or facility that compiled it, the information belongs to you. You have the right to:

  • Request a restriction on certain uses and disclosures of your information.
  • Obtain a paper copy of the notice of privacy practices upon request.
  • Inspect and copy your health record.
  • Amend your health record.
  • Obtain an accounting of disclosures of your health information.
  • Request communications of your health information by alternative means.
  • Revoke your authorization to use or disclose health information except to the extent that action has already been taken.

Our Responsibilities:

This organization is required to:

  • Maintain the privacy of your health information.
  • Provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you.
  • Abide by the terms of this notice.
  • Notify you if we are unable to agree to a requested restriction.
  • Accommodate reasonable requests you may have to communicate health information by alternative means.

We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail a revised notice to the address you've supplied us.

We will not use or disclose your health information without your authorization, except as described in this notice.

For More Information or to Report a Problem

If have questions and would like additional information, you may contact Nevada Parents Encouraging Parents Billing Specialist at (702) 388-8899.

Examples of Disclosures for Payment

We will use your health information for payment. For example: A bill may be sent to Medicaid or your private insurance carrier. The information on or accompanying the bill may include information that identifies you, your child, as well as your child's diagnosis and services rendered and/or recommended.

Other Uses or Disclosures

Community Partners:
There are some services provided by our organization through contacts with community partners/agencies. Examples include: School District, advocating for the families rights and wishes regarding their child’s educational needs & Family Service Centers: advocating for & supporting families at Child & Family Team meetings.
Evaluation & Research:
We may disclose non-identifiable information to researchers when their research has been approved by an Institutional Review Board that has reviewed the research proposal and established protocols to ensure the privacy of your information.
Law Enforcement:
We may disclose information for law enforcement purposes as required by law, or in response to a valid subpoena.

Federal law makes provision for your health information to be released to an appropriate health oversight agency, public health authority or attorney, provided that a workforce member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public.